Thank you for shopping with us! We want you to love your purchase, but if something isn’t right, we’re here to helpReturns
We accept returns within 03 days of delivery.
To be eligible for a return:
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The item must be unused, unworn, and in the same condition you received it
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The item must be in its original packaging
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Proof of purchase (order number or receipt) is required
How to Start a Return
To initiate a return, please contact us at return@snaphome.in with
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Your order number
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The item(s) you want to return
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The reason for the return
We will provide return instructions once your request is approved.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Shipping costs are non-refundable
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We recommend using a trackable shipping service
Refunds
Once we receive and inspect your return:
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You will be notified of approval or rejection
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Approved refunds will be processed to your original payment method
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Refunds typically take [5–07] business days to appear, depending on your bank or payment provider
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within [48 hours] of delivery with photos, and we’ll make it right as quickly as possible.
Exchanges
We currently do not offer exchanges.
If you need a different item, please return your original purchase and place a new order.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank or payment account
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Contact your payment provider
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If issues persist, contact us at help@homzy.co.in
Contact Us
If you have any questions about our Return & Refund Policy, reach out to us at:
return@snaphome.in
call us at +91-9911679325
